Production & Shipping Information

Production time is the time it takes our designers and printers to personalized your design in our art programs, make corrections and fittings, print and produce your items.

If digital proof has been requested:

You will receive an email artwork proof within 1-2 business days of what your wedding favors will look like. After you approve your artwork, your items will be sent to production.

Allow 5 to 15 business days for us to print your product. Our minimum production time is 5 to 7 business days. This does not include holidays or weekends. During our busy months (wedding season, major holidays), we are often running the full 15 Business Days for production. This does not include shipping time, it is production time only.

Faster production available per request for additional fee.

If you need your wedding favors production to be rushed you can contact us and we may be able to rush your order for an additional fee.

Items that do not require any personalization and/or producing will be shipping within 1-3 business days after your order has been processed.

Please allow 1 to 7 business days for transit with standard shipping.

Please allow 2 to 4 weeks for transit depending on location when using standard shipping. Faster shipping methods available at checkout.

Please note that importing customs fees, duties, and any additional taxes associated with your purchase upon arrival is NOT included in product or shipping prices offered to you here, and if applies to your order, you might receive a separate bill upon your package arriving in your country. Importing fees vary by country and merchandise, therefore we cannot calculate this beforehand.

If you are placing an international order, please be aware that your final cost may be adjusted once we get the final calculation from the shipping provider. Your country’s customs service may impose duties (fees) on merchandise you are importing. This may come as a bill from them or they may hold your shipment until fees are paid. If your package is running extremely late, please contact us to utilize our resources to figure out what the problem is. Customs duties, import costs and border/customs issues are the responsibility of the customer. We are not responsible for the package once it leaves our hands by trackable carrier. If an order is forfeit or refused with the carrier or customs, the responsibility for the delivery falls on the customer and thus no replacement or refund will be granted.

Please contact the Customs Agency in your country if you would like more information.