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No. Our items are one color imprint only. The only items available with an option for multiple colors is our Full Color items.

No. If you would like multiple imprint colors, separate orders will need to be placed for each imprint color wanted.

Yes. If you would like to add a second side print to a one sided pre-made design, additional fees will apply. Please contact us if you would like to add print to side two of your items.

Our pre-made double sided designs already include additional fees.

Please note that some items might not allow print on side two.

No, each item has its own minimum quantity. The minimum quantity is based on the case quantities of the item and can not be adjusted.

Yes, digital proofs are available for every personalized item on our website. The price of the a digital sample with your information is $10. Select "Yes" under the "Digital Sample" drop-down menu option below the personalization section and receive a digital proof of your design for approval within 1-3 business days after purchase.

Once artwork has been approved, it is quickly sent into the production line. Any and all changes must be made before approval in order to guarantee that the change can and will be made. If changes are absolutely necessary and order has not yet been printed, some exceptions can be made but fees may be applied depending the item and if screen has already been made.

Our standard production time without rush production upgrade is 7 to 15 business days*.

Rush production available upon request. Please contact us if you would like to rush your order. Additional fees may apply.

* Please note that production times are based on business days, therefore if your order is placed on Friday after 12pm, it will not be processed until Monday, as we are closed on weekends and holidays.

For more detailed production information, please see our "Production & Shipping" tab.

Please note that importing customs fees, duties, and any additional taxes associated with your purchase upon arrival is NOT included in product or shipping prices offered to you here, and if applies to your order, you might receive a separate bill upon your package arriving in your country. Importing fees vary by country and merchandise, therefore we cannot calculate this beforehand.

Please contact the Customs Agency in your country if you would like more information.

All cancellations must be done before artwork has been approved. There is no penalty fee for early cancellations, you will receive a full refund and a credit memo confirmation via email. If order has yet to print but a screen has been made, fees may apply.

For more Frequently Asked Question, please visit our main FAQ page.