It depends, there is absolutely no charge for assisting you with the Online Design Lab, we will be happy to answer any questions you may have.
If it’s a simple, minor adjustment (less than 15 minutes of work, which happens most of the time), then there’s no charge for assistance. We will do our best to either advise you on how to manage your art files or make the necessary minor adjustment (s) free of charge. If it’s an involved project (design development, custom art, over 30 minutes of work), we will then pair you up with one of our talented art managers that will gladly walk you through each design phase. From beginning to end, your finished design and satisfaction are our highest priority. Rates are based on the type of job and the amount of time involved. Not only do we offer great results, we also have great prices!